Company Al-Bahar announces new job opportunities / Company Al-Bahar announces the opening of applications for many jobs in various specializations in Kuwait on today’s date. These opportunities are available to all nationalities. Learn about the available jobs and how to apply through the following announcement.
Jobs available in the company Al-Bahar and details:
Service Engineer
Job Overview
Responsible for the efficient and profitable operation of his cost center(s) in order achieve service operations performance goals and & efficiency targets. Responsible for providing a quality and timely service to maintain high level of customer satisfaction. Responsible for keeping clean, safe, hazard-free, and healthy working environment that motivates and empowers employees.
Job Responsibilities:
Financial achievements
Responsible for managing and running efficient and effective cost center (CC) operation to minimize cost and achieve profit targets (Work order cost and labour recovery rate)
Customer
Ensure that his CC/ technicians provide quality, timely, and fair value services to customers.
Develop and build healthy relationships with customers he deals with.
Business planning & budgeting
Contribute to the achievement of service department’s objectives and ensure achievements of his CC targets and performance metrics/ KPIs.
Assets management
Provide a clean & safe working environment for technicians and customers.
Ensure that the service tools, shop equipment, are adequate, well maintained and are utilized in an efficient and proper manner.
Operational Excellence
Plan and organize work for achievement
Plan work to meet target completion date
Match worker to the job
Optimize utilization of section manpower
Ensure effective and efficient utilization of all productive time
Ensure that machines are properly prepared for bay work
Ensure proper and prompt parts ordering and handling
Prepare customer quotes / Contribute to customer quote preparation
Ensure timeliness and accuracy of customer’s quote preparation, as might be requested by management.
Coordinate with front office to commit to customer realistic and executable repair completion promised dates.
Monitor repairs efficiency to maximize performance and profitability
Monitor quality and timeliness of repairs to ensure maximum customer satisfaction
Ensure that jobs are completed within the standard time.
Monitor closely re-do work jobs and take appropriate actions to improve repairs quality.
Control material and labour cost
Perform an effective cost control on all shop supplies and consumables.
Ensure avoidance of waste time & material
Effectively reduce tardiness and absenteeism
Control overtime work
Manage and use “Service work order system (DBS)” effectively
Ensure that work order segmentation is in line with tasks to be performed
Ensure that all labour, parts, and miscellaneous transactions are booked to the right segments.
Review all work order segments prior to closing to ensure a fair and proper booking of labour, parts & miscellaneous charges, and take corrective actions where needed.
Ensure that all work order segments are promptly closed upon completion of last labour.
Manage and administrate warranty jobs
Give priority to new product warranty repairs to protect brand image and reduce impact on customer.
Ensure that shop warranty repairs, are done in efficient manner, warranty parts are properly tagged and stored, and shop service reports are properly filled and completed.
Manage and administrate PM CONTRACTS
Ensure to follow up with PM schedule as per the signed contract.
Instruct technicians and ensure to implement the right PM service as per the standards.
Communicate with PSSE to renew the contract prior implementing last visit.
Technical knowledge & know-how of below equipment
Port equipment – Konecranes
Forklifts and warehouse equipment – CAT
Firefighting & airport products – PIERCE & OSHKOSH
Cranes (Mobile, Crawlers) - TEREX
How to apply for jobs
To apply for the mentioned positions. You can follow the following steps:
2. Click on the job title to view details.
Source and additional details:
1. Job source: The company’s official website
2. Publication date: 3-10-2023
3. Required nationalities: All nationalities
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